Front Desk Agent
Full Time • Cormorant Boutique Hotel
Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
- Monitor the maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
Qualifications
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
- Able to lift 30 pounds
Compensation: $19.00 per hour
Our Story
The Cormorant Boutique Hotel started off in the mid-1940s as the Prospect Market, the only market in the beachfront community of La Jolla Village.
In the 1960s, hotel rooms were added to the market, and the business operated as La Jolla Inn for several decades. The property has undergone a top-to-bottom renovation, and the inn has been transformed into the contemporary, modern Cormorant Boutique Hotel, which features a minimalist vibe, unobstructed panoramic ocean views, and La Jolla’s hottest lounge and bar, the Birdseye, on the remodeled rooftop. The hotel’s unique name comes from the bird that shares our La Jolla home, the cormorant.
(if you already have a resume on Indeed)
Or apply here.
